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General Information
Find quick answers to common questions about our products, services, and policies. If you need further assistance, feel free to contact our support team.
All foreigners visiting or departing Nigeria must use this portal to pre-process their arrival and departure by providing their visa or passport numbers.
You can obtain a Landing Card by visiting the portal, entering your visa or passport details, and completing the required form.
Yes. The services offered through this portal are completely free.
Processing is instant once valid details are submitted and you meet the requirements.
Double-check the details entered. If issues persist, contact support through the portal.
No. Only travelers with valid visas or passports can use this portal
We comply with Nigeria Data Protection Regulation (NDPR) and use encryption to ensure your data is secure.
No. Once submitted, information cannot be updated. Please ensure accuracy before submission.
Yes. The portal is mobile-friendly and can be accessed from smartphones and tablets.
You will need to resubmit your application with the correct details. Contact support if further assistance is required.
No. Each traveler must submit their details individually through the portal.
Yes. The portal is accessible at any time, ensuring convenience for travelers across different time zones.
A copy is sent to your email so you can reprint your Landing or Exit Card.
No. The portal is intended for foreigners entering and exiting Nigeria for visits, business, or temporary stays—not for transit purposes.
Yes. Failure to comply with pre-processing requirements shall lead to refusal of entry/departure at immigration checkpoints.
You will receive an email confirmation along with a downloadable Landing or Exit Card once your application is successfully processed.
Yes. You can contact support via phone, email, or live chat for immediate assistance.